About Me


Hi there! Welcome to my blog! I’m so glad you’re here!

My name is Julie. I’m an instructional designer and technical writer with over 20 years of experience in the field. My path has been fulfilling, marked by learning and growth.

After earning my double BA Honours in Psychology and English, I began my career in finance at a large national mortgage-financing corporation, where I discovered my passion for training and development.

I started in various training and management roles, eventually becoming Senior Manager of Training Operations, responsible for training all employees, divisions, and offices across Canada.

During that time, I didn’t stop learning myself. I earned my Human Resource Certificate from Ryerson University and achieved the Certified Human Resources Professional (CHRP) and Certified Human Resources Leader (CHRL) designations from the Human Resources Professionals Association (HRPA). I also received the Certified Training and Development Professional (CTDP) designation from the Institute for Performance and Learning (I4PL).

I continued my journey at OTEC, a nonprofit focused on the hospitality industry. Here, I managed government-funded job readiness projects and developed training programs for colleges, restaurants, hotels, hospitals, municipal tourism offices, and regional tourism organizations. It was a fantastic experience that deepened my understanding of diverse training needs.

In the past six years, I took a leap of faith and founded my own instructional design business called Impact Training Designs. I’ve had the privilege of collaborating with various training agencies and clients across multiple sectors, including education, construction, oil and gas, government services, retail, and health and wellness. Some of the projects I’ve worked on include designing online courses in asphalt for entry-level engineers, creating training programs for store managers, supporting companies during software transitions, and redesigning new hire programs for helpdesk agents and cancer support workers. I even developed Human Resources Management courses for Simon Fraser University!

Recently, I moved to Medicine Hat with my husband of 10 years and our two energetic boys. I’ve joined the Medicine Hat Women in Business Committee, and I’m genuinely excited to share my experiences, insights, and tips with all of you. Thank you for being a part of this journey with me!

For more information about my experience, check my LinkedIn page.